Privacy Policy

The Golden Goose Consulting (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What Personal Information We Collect

We may collect personal information including:

• Name
• Email address
• Phone number
• Information you provide in client intake forms, questionnaires, or enquiries
• Billing and payment information

2. How We Collect Personal Information

We collect personal information when you:

• Complete contact forms on our website
• Subscribe to our email list
• Book services or appointments
• Complete questionnaires or intake forms
• Make payments via our website or third-party providers

3. Why We Collect Your Information

We collect and use your personal information to:

• Provide our services (including brand strategy, naming, and advisory services)
• Communicate with you
• Process payments
• Send marketing communications (you can opt out at any time)
• Improve our website, services, and marketing

4. Disclosure of Personal Information

We may disclose your personal information to trusted third parties where necessary to operate our business, including:

• Email marketing platforms (e.g. ActiveCampaign)
• Website and form providers (e.g. WordPress, Tally)
• Analytics and advertising platforms (e.g. Google Analytics, Google Ads, Facebook Ads)
• Payment processors (e.g. Stripe, PayPal)
• Scheduling and booking tools

We only disclose information to the extent reasonably required for those purposes.

5. Overseas Disclosure

Some of our third-party service providers are located overseas (including the United States). By providing your personal information, you consent to your information being transferred and stored outside Australia.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about website traffic and user behaviour. You can control cookies through your browser settings.

7. Marketing Communications

We may send you marketing communications if you have opted in. You can unsubscribe at any time by following the link in our emails or contacting us directly.

8. Testimonials and Case Studies

With your consent, we may use your name, business name, and feedback for testimonials, case studies, or marketing purposes. You may withdraw your consent at any time.

9. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

10. Access and Correction

You may request access to the personal information we hold about you and request corrections if needed by contacting us using the details below.

11. Contact Us

For any privacy-related enquiries or requests, please contact:
The Golden Goose Consulting
Email: admin@leahsamara.com
Location: Sunshine Coast, QLD, Australia

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.